Benefits, University Human Resources

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Benefits

Contact Us

Stanford contracts with external organizations, called plan administrators, to provide employees and retirees with a comprehensive benefits program. Contact the plan administrator for specific information about your benefits covered under that plan, including:

  • What’s covered
  • How a plan works
  • Where to find providers
  • How to file a claim
  • Claims payments
  • Paying contributions or COBRA premium

If you still can’t find what you’re looking for, contact Stanford Benefits, our service center. Stanford Benefits phone numbers are featured in bold in the menu below

Medical

 

Stanford Healthcare Alliance Plan
855-345-SHCA (7422)

Kaiser Permanente
800-464-4000
Mail-Order Prescription Service:
800-464-4000
877-741-4648
Mobile Clinic Appointments

All Blue Shield Plans
800-873-3605
Mail-Order Prescription Service:
866-346-7200

Health Advocate Nurse
866-596-7557

Health Net HMO
800-522-0088
Mail-Order Prescription Service:
888-624-1139

United Healthcare
800-624-8822
Mail-Order Prescription Service:
800-562-6223

Vita Administration Company
(Direct Pay Administrator - Leave Billing & COBRA)
800-424-3052

Flexible Spending Accounts
(See section below)

Health Savings Account (HSA)
HealthEquity
877-857-6810

Stanford Benefits, Medical

Local: 650-736-2985
Toll-Free: 877-905-2985
TDD: 800-364-6164
Press option 9
Hours: Monday to Friday,
7 a.m. to 5 p.m. PST

Dental

Delta Dental
888-335-8227

Stanford Benefits, Medical

Local: 650-736-2985
Toll-Free: 877-905-2985
TDD: 800-364-6164
Press option 9
Hours: Monday to Friday,
7 a.m. to 5 p.m. PST

Vision

Vision Service Plan (VSP)
800-877-7195

Stanford Benefits, Medical

Local: 650-736-2985
Toll-Free: 877-905-2985
TDD: 800-364-6164
Press option 9
Hours: Monday to Friday,
7 a.m. to 5 p.m. PST

Life & Disability

CNA Insurance Company
(Long-Term Care)
Contact for Active Employees and Retirees
(Password: stanfordgltc)
800-528-4582
(8 a.m. - 5 a.m ET)

The Hartford – Claims Units
(Business Travel Accident Insurance)
P.O. Box 14299
Lexington, KY 40512-4299
888-563-1124
Fax: 866-954-2621

Liberty Mutual
(Short- and Long-Term Disability)
Disabilities starting January 1, 2008
(Claimant Service ID: stanford)
800-896-9375

Unum
(Short- and Long-Term Disability)
Disabilities occuring before January 1, 2008
866-705-7811

Prudential Insurance Company of America
(Life Insurance/AD&D)
800-524-0542

Stanford Benefits, Life

Local: 650-736-2985
Toll-Free: 877-905-2985
TDD: 800-364-6164
Press option 9
Hours: Monday to Friday,
7 a.m. to 5 p.m. PST

Retirement

Stanford Contributory Retirement Plan (SCRP)
Local: 650-736-2985
Toll-free: 888-793-8733
Press option 3

Stanford Retirement Annuity Plan (SRAP)
Local: 650-736-2985
Toll-free: 877-905-2985
Press option 3
TDD: 800-364-6164

Stanford Retirement Manager
888-793-8733

TIAA-CREF
800-842-2776

Frozen Accounts:
Prudential
800-458-6333

Investment Counselors

To schedule appointments

Vanguard
800-662-0106 x14500

TIAA-CREF
866-843-5640

Fidelity
800-642-7131
Spanish: 877-297-3017

Contact Us Online

Submit a Question About Retirement

 

Flexible Spending Accounts (FSA)

Health Care Spending Account (HCSA),
Dependent Day Care Spending Account (DCSA):

For 2013 Claims:
Stanford Benefits
Local: 650-736-2985
Toll-Free: 877-905-2985
TDD: 800-364-6164
Press option 9
Fax 973-837-3330
Hours: Monday to Friday,
7 a.m. to 5 p.m. PST

For 2014 Claims:
Benesyst (a TASC company)
855-842-4913
Fax 973-837-3330

WorkLife Office

Stanford Benefits, WorkLife

Local: 650-736-2985
Toll-Free: 877-905-2985
Press option 6
Hours: Monday to Friday,
7 a.m. to 5 p.m. PST

Contact Us Online

Submit a Question

Training & Tuition Reimbursement

Other Contacts